Frequently Asked Questions

You’ve got questions, click them to see the answers.

Can I get a refund if I don’t like the course?

Yes, within 30 days of buying the course. Contact Neale via email and let him know – click here to email Neale - and he will arrange for a full refund.

Is there a time limit on completing the courses?

No, when you buy or enrol in a course there are no time limits on completion.

Do the courses have a certificate?

Yes, each course includes a Certificate of Completion.

How do I pay?

Credit card payment is accepted via PayPal and Stripe. If you don’t want to pay via credit card, contact Neale and he can provide Electronic Funds Transfer (EFT) information - click here to email Neale.

Can I get a Tax Invoice?

Yes, but you need to request one via email - click here to email Neale.

Are there any tests?

Most paid courses and some free courses include a multiple-choice quiz.

What Excel version do I need?

Most courses are written for all versions – Excel 2013 or later.

The more recent courses with 2023 or 2024 or 2025 in the title are written for the new subscription version.

Also look for the mention of Subscription version or Microsoft 365 in the course name or description.

Older courses apply to all versions.

Do you offer discounts?

Yes, there are occasional discount coupon offers. Join the email list to receive them. If you want to buy multiple courses, contact Neale for a special deal – click here to email Neale.

Can I ask questions about the training content?

Yes, there is a comments section in all the courses, where you can ask questions and make comments. You can also email questions to Neale – click here to email Neale.

How long are the courses?

They vary. Most courses are based on recordings of live webinars and go for an hour.

Some go for an hour and a half. The longer form courses are made up multiple videos that go for 1 or 1.5 hour videos.

Is there a manual?

Yes, all sessions include a detailed pdf manual. The only exception is my book course which uses my book as the manual. The book course is no longer for sale as my book is over 10 years old.

Are there any bonuses?

A few courses have bonus content that wasn’t in the live webinar session.

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Course Feedback

G. Walsh, June 2024

Power Query and Multiple Files

Score 9/10

Excellent, helpful, and simple to understand.

J he, April 2024

Introduction to Dynamic Arrays

Score 9/10

Nice pacing bite-size webinar at lunch time. Thanks very much!